Every time you use this website, you will be bound by the then current Privacy Policy. This document sets out the privacy and cookies policy of Miss Vivien ("we"/"us" and "our") and explains how we use your personal information (meaning any information about you which is personally identifiable such as your name, address, telephone number or email address and is generally referred to throughout this policy as "Your Information") collected through Miss Vivien (the "Website"). This Privacy Policy together with our terms of use sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Company responsible for the data:

The company responsible for your data is Miss Vivien - LOV FOR COSMETICS SL., a firm registered in Spain, company and VAT number B-65757262, with registered office at c/ Viladomat 85-87 08015 Barcelona SPAIN. You may contact our customer service by filling out the contact form on our website, or by sending an email to

2. For what purpose do we use your information?

We may collect and process the following data about you:

  • details of transactions you carry out through our Website and fulfilment of your orders;
  • information that you provide by filling in forms on our Website or information that you otherwise provide to us. This includes information provided at the time of registering to use our Website (including your email address, name, address and/or telephone number) or requesting further information. We may also ask you for information when you report a problem with our site or contact the customer service;
  • if you contact us we may keep a record of that correspondence.

3. How we use your information

Personal data you provide us with will be processed and stored in a file under the responsibility of Miss Vivien for the purposes of:

      I.         The development, performance and enforcement of the purchase and sale contract over the products you have purchased, or of any other contract between you and us.

     II.         Attending to your requests;

   III.         Providing you with information about Miss Vivien website or of any other brands on our website. If you are a registered user, you can change your preferences in respect of receiving such communications by logging into the MY ACCOUNT section of this website and editing your preferences. You can also unsubscribe at the Newsletter section.

   IV.         In the event you provide us with personal data of a third party, you will be responsible of having informed them about the use of their personal data, as well as having obtained the relevant express consent for this information to be provided for the purposes explained above. In the event that you have purchased a product or a gift card, the personal data of the third party provided by you, will be used for the following purposes: (i) managing the delivery and/or verification of correct receipt of the corresponding product and; (ii) attending any query or suggestion you or the third party may have.

    V.         In the event you have a Gift Voucher and you wish to return the goods associated with it through the website, we will use the personal details provided by you on the return form only for (a) managing the request and processing the return, (b) meeting any requests related to the Gift Voucher or the return you request, and (c) confirming acceptance of the return and then, sending the Store Credit Card with the refund amount via e- mail or any other equivalent electronic means.

The personal data provided will be kept as long as the deletion is not requested by the interested party.

4. What is the legitimacy for the use of your data?

The legal basis for the treatment of your data is the execution of the product purchase contract that is created when you place an order. The communication of offers or commercial information is based on the consent that you are requested to subscribe to the newsletter, under no circumstance the withdrawal of this consent conditions the execution of the purchase contract.

5. To which recipients will your data be communicated? 

The data will be communicated only when it is necessary for the execution of the purchase contract of the products, such as the transport company, or by legal obligation. Only the necessary data will be communicated in each case.

6. What are your rights when you provide us with your information?

Anyone has the right to obtain confirmation that Miss Vivien is processing personal data that concerns them, or not.

  • Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
  • In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
  • In certain circumstances and for reasons related to their particular situation, the interested parties may oppose opposing the processing of their data. Miss Vivien will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

7. How to modify or delete my data?

Miss Vivien undertake to keep your personal information confidential and to ensure the exercise of your access, rectification, erasure and objection rights by sending an e-mail to, writing "unsubscribe" in the subject heading.

You can also exercise these rights by postal mail at the address c/ Viladomat 85-87 08015 Barcelona SPAIN.

8. Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system information and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

For more information about our Cookies Policy, click here.